Best Telemedicine Solutions for the Emergency Department Products

Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

• Virtual visits launched from the EHR
• Voice-to-text clinical notes
• Real-time alerts and notifications
• Secure collaboration channels
• ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
• Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
• Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
• Access to a virtual on-demand network
• Multi-room/patient virtual sitting for a variety of risk types
• Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences. 

Ease the burden on care teams with an AI-powered solution that provides virtual monitoring around the clock, in every room. The care.ai Platform continuously monitors for potential risks and notifies care teams before problems arise.

Fabric's In-Person Care Suite improves the experiences of both patients and providers by eliminating duplicate tasks, reducing nurse documentation time, and actively engaging and informing patients throughout their visits. Fabric offers Care Guides for patients to reduce no-shows, cancellations, and to fill unused visit blocks, and improves clinical efficiency. 

Patient Guides:

• Streamlines the experiences of patients and providers through real-time updates and reduced documentation time
• Guides and informs patients throughout their visit
• Reduces nurse documentation time
• Collects patient data while patients wait
• Connects patients with Primary Care Providers (PCPs) prior to discharge
• Expedites the ER and urgent visit process
• Provides patients with visibility into visit progress
• Enables convenient scheduling for follow-up appointments

Perioperative Guides

• Enhances the surgery experience by delivering timely information and outlining next steps to patients
• Offers a comprehensive overview of the surgery journey
• Provides next steps, including patient education, preoperative triage, checklists, etc.
• Answers frequently asked questions 
• Sends automated time-release reminders to help patients stay on track
• Shares surgery-related information with family and friends
• Automates pre-surgery triage to assess surgical risk, improving preoperative preparation and enhancing patient safety

ThinkAndor® is an AI-based platform that empowers HIPAA-compliant clinical workflows for enhanced patient and provider engagement. For inpatient scenarios, ThinkAndor® offers a comprehensive virtual hospital solution supporting use cases as distinct as virtual rounding, virtual sitting, and virtual nursing. Features include:

• Virtual visits launched from EHR
• Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
• Access to a virtual on-demand network
• Virtual nursing to address staffing shortages
• Voice-to-text clinical notes
• Real-time alerts and notifications
• Secure collaboration channels
• ThinkAndor® AI virtual assistant provides relevant content and clinical context to visits and care teams
• Device-agnostic virtual rounding
• Multi-room/patient virtual sitting for a variety of risk types

By providing real-time clinical data and relevant information, ThinkAndor® empowers providers to communicate and take the next appropriate clinical action with bi-directional integration to the electronic health records (EHR).

We offer inpatient telehealth workflows that integrate with Epic and provide a holistic approach to digital health. Our software, services, and devices come together into one seamless, comprehensive telehealth ecosystem to:

• Strengthen the continuum of care by providing a seamless integration with Epic for a consistent patient and care team experience
• Enhance patient outcomes by leveraging technology and solutions customized for your use cases, workflows and needs
• Operationalize at scale leveraging high-touch support and digital health transformation

Significantly reduce unnecessary hospital readmissions up to 85% with this product proven across many health conditions including congestive heart failure, atrial fibrillation, COPD and spinal fusion surgery. Trigger multiple waves of psychographic segmented patient communications over 30, 90, 120+ days post-discharge to share the most relevant and timely information on their condition and care. Monitor patient response and recovery on an intuitive dashboard and trigger tasks for care team to follow-up in case a patient is at risk for readmission.

GetCareNow enables patients with non-life-threatening medical conditions to schedule appointments online and skip the waiting room at the ED and Urgent Care centers.

By providing more accessible and convenient care services to patients and empowering the overburdened hospital staff with simplified tools, GetCareNow modernizes the emergency experience for the better.

From Rural Australia to Urban Seattle, Pulsara is Changing How Healthcare Communicates. Whether at a Level I Trauma Center, a critical access hospital, a nursing home, or a rural physician's office, your ENTIRE care team is connected. Why are Hospitals and Healthcare Facilities Choosing Pulsara? For inter-hospital care teams on the fly, instantly share patient data and communicate via audio/video/chat, and create a single source of truth for each case. Pulsara reduces treatment times, minimizes errors, simplifies transfers, and so much more. Learn more at https://www.pulsara.com/hospitals-and-healthcare-organizations.